ClinicProCaptureOperational brief

For practice managers and owners

The best way to get images into Medtech.

Capture, evaluated.

The operational detail of ClinicPro Capture, in the order a practice works through an evaluation: fit, cost, onboarding effort, staff impact, compliance, and exit terms. Written to be forwarded. If a question is not answered here, email me and I will answer it directly.

If you haven’t seen the product itself yet, the main Capture page has the full overview and an interactive live demo. This brief covers the practice-management side: cost, onboarding, compliance, exit terms. The guide you hand your staff is the staff guide.

I’ll email it to you directly.

01What it is, and what it works with

Capture moves clinical photos from any phone into the patient’s Medtech Evolution record. A staff member looks the patient up by NHI, takes the photo in the phone’s browser, and taps upload; the image arrives in the patient’s Inbox Scan at the right size and in the right format, and no copy ever exists on the phone.

PMS and referral system fit
FitDetail
Works withMedtech Evolution: on-premise, private cloud, or Medtech Cloud. The connection runs through ALEX, Medtech’s own integration API, and Medtech enables it per facility before your practice can connect.
Does not work withIndici, MyPractice, and Bp Premier are not supported.
Referral systemsPhotos are filed to Inbox Scan, the folder HealthLink, ERMS, and ALEX SR read. Whatever referral system the practice already uses, the photos are where it looks.
Capabilities and what they mean for the practice
What it doesWhat that means for the practice
Handles the image
Right size, right format, automaticallyNo rejected referrals, no resize-and-resend loops through admin.
Photos land in Inbox ScanVisible to HealthLink, ERMS, and ALEX SR at referral time. Not buried in Attachments, which some referral systems do not read.
Camera or gallery, several at onceTake photos in the browser or pick several from the gallery in one go; each carries its own side, description, and type.
Annotation and body-mappingDraw around the area of concern, add a note, tag the body location.
Stays compliant
Never saved to the phoneNo clinical images in camera rolls, iCloud, Google Photos, Gmail, or WhatsApp. The photo goes into Medtech and ClinicPro keeps no copy of its own, apart from the temporary storage behind Save to a folder, patient upload links and email filing.
Per-person audit trailPractitioner, facility, and timestamp recorded for every upload. Location metadata (EXIF and GPS) stripped automatically.
NZ and AU data residencyApp and Medtech connection both run in Sydney. Images pass through and are not kept, apart from the temporary storage behind Save to a folder, patient upload links and email filing (see the privacy policy).
Fits how staff already work
Runs in the phone browserNothing to install, no device management. Staff use the phones they already carry.
One subscription, whole practiceEvery GP, nurse, and admin. No per-user fees, no per-image charges.

02What it costs

One subscription covers the whole practice. For a GP practice the tier is set by your PHO enrolled patient count, not by headcount. Clinics without an enrolled population are quoted directly, see below.

Monthly pricing by enrolled patient count
Enrolled patientsMonthly subscription
Up to 2,000NZ$25
2,001 to 4,000NZ$67
4,001 to 7,000NZ$125
7,001 to 50,000From NZ$125
Above 50,000Contact us
  • Prices exclude GST and are billed monthly. Cancel anytime.
  • Every plan includes guided onboarding and the Medtech ALEX connection. No setup fee, no per-image charges, no hidden costs.
  • Your price is set from the enrolled patient count you give us when you subscribe, and that count is shown on your invoice. It does not re-rate itself, so tell us if your enrolment changes materially.
  • Above 7,000 there is no flat jump to a new tier. NZ$125 covers the first 7,000, and each block above that is charged at a lower rate than the block below it. Enter your patient count when you sign up and the exact figure is calculated and shown to you before you pay. Past 50,000 we quote individually.

Not a GP practice?

If your clinic doesn’t have enrolled patients the way a GP practice does, these prices won’t fit. That includes skin and lesion clinics, urgent care, specialist rooms, podiatry and wound care. Email me and we’ll work out the right price for you.

Email ryo@clinicpro.co.nz

More than one site

Multi-site groups can subscribe in one go: add each site, and the enrolled counts are pooled so the group reaches the cheaper rates sooner. If separate subscriptions would work out cheaper, you pay that instead, whichever is lower. Setup still runs once per facility ID, so one site can trial it before the others follow, and staff join each site separately, which keeps every site’s audit trail clean. Email ryo@clinicpro.co.nz.

03What onboarding asks of you

3a. Initial setup, admin or practice manager, one-time

Do it when you can · before payment is fine

The ClinicPro Launcher icon

The one part of setup you can do before paying. It puts a ClinicPro button inside Medtech Evolution, so your staff can start a capture from the patient already on screen. Once, for the whole practice: run Medtech’s installer, then give staff access.

Setup guide · stuck? book a session

  1. Sign in

    1 min · emailed code

  2. Your practice

    2 min · facility ID and patient count

  3. Sign the consent

    1 min · one box to tick

  4. Calculate the cost and Pay

    1 min · card, bank account or invoice

  5. Medtech connects you

    About 1 business day

    Nothing for you to do. We chase, and email you the moment you are on.

  6. Start capturing

    Scan QR code or search NHI

3b. Manual login (optional), only for staff working away from the practice computer

Skip this for staff who only ever use Capture inside the clinic, they need nothing beyond 3a. It’s for the rest-home-visit case, or anywhere without the practice computer open, once per staff member who needs it.

Staff onboarding steps and what each asks of you
StepWhat happens
1. Open ClinicPro from EvolutionAt a practice computer, click the ClinicPro Launcher icon. Evolution tells us which staff member you are, so there is nothing to pick from a list.
2. Choose "Using ClinicPro off site?"On the screen that appears, enter your work email.
3. Confirm by email codeA code is emailed to you, entered once.
4. Sign in when you use itSetting the account up is the one-time part. Signing in is not: NHI search asks you to sign in, deliberately, because it reaches patient data away from the practice.

The only wait is admin step 2, Medtech linking your facility. This step is optional and per person, staff who never work away from the practice computer can ignore it entirely, at no extra cost either way.

04What your staff actually do, day to day

Two ways to start, both land on the same confirm screen from there.

In Medtech Evolution

Scan the QR code

Click the ClinicPro Launcher icon with the patient’s chart open. The QR code that appears already has that patient loaded and confirmed, scan it and you’re straight into capturing, nothing to search for.

Anywhere

Search by NHI

Open Capture on your phone’s browser, sign in, and look the patient up by NHI.

The Launcher icon is a one-off setup: run Medtech’s installer, then give staff access. Work through the illustrated setup guide yourself, see §03 onboarding. If you get stuck, book a setup session.

Day-to-day capture workflow
StepWhat happens
1. ConfirmName and date of birth shown on screen, confirm it is the right patient.
2. Take the photoCamera, or pick several from the gallery in one go.
3. Add detailDescription, side, image type.
4. Optional: mark it upDraw around the area of concern or tag the body location, if useful.
5. Tap uploadCapture converts and sends it.
6. DoneIt is in the patient’s Inbox Scan folder in Medtech, ready to select when the referral is written.

No shared logins and no per-device configuration either way. Scanning from Evolution records who clicked the icon there; manual login records who signed in. Either way, the audit trail is per-person.

To see the exact flow staff see, use the interactive demo on the product page. It is the real interface with synthetic data.

05Privacy and compliance

This section is written to be handed to your privacy officer as-is. The principle: the photo goes straight into Medtech, nothing is kept on the phone, and no lasting copy is kept in the cloud. Three optional features use brief temporary storage, set out below. Capture is built to meet the rules that govern clinical software in New Zealand: the Health Information Privacy Code 2020, the Privacy Act 2020 (Capture acts as an agent of the practice under section 11), and HISO 10029.

Where a photo travels

  1. Phone browser

    The consult room

    Photo taken in the browser. Nothing saved to the device.

  2. ClinicPro Capture

    Vercel, Sydney

    Resizes and formats the image in transit.

  3. ALEX proxy

    AWS Lightsail, Sydney

    Static IP, allow-listed by Medtech.

  4. Medtech ALEX API

    Medtech's gateway

    The official Medtech integration channel.

  5. Your Medtech database

    Your practice

    The patient's Inbox Scan. The only stored copy.

  • Every hop stays in Australia and New Zealand. Images pass through; they are not retained. ClinicPro keeps no stored copy of any clinical image, and nothing is ever written to the phone, its camera roll, or cloud. Three optional features use brief temporary storage: Save to a folder keeps a copy in server memory, not in any database or file store, for up to 15 minutes, and a file a patient sends through an upload link is encrypted in Sydney for seconds while it is filed (at most about two days if the patient’s phone drops out before then). An email forwarded for filing is held encrypted in Sydney until a staff member imports it; the email and its files are deleted the moment they are imported, and anything left is deleted within a day (about two days at most).
  • If a phone is lost or stolen, there is nothing on the device to lose: no stored photos, no cached patient data.
  • Every commit is audited. Practitioner ID, facility ID, and timestamp are recorded per upload, and location metadata (EXIF and GPS) is stripped from every photo automatically.
  • The practice remains the agency holding the health information under the HIPC, not a third party.

Documents: the full privacy policy is public, and a Data Processing Agreement is available on request.

06If it does not work out

  • 30-day money-back guarantee. If Capture does not fit your workflow within the first 30 days, email ryo@clinicpro.co.nz for a full refund, no questions asked.
  • Cancel anytime. Billing is monthly with no lock-in and no exit fee.
  • No vendor trap. If ClinicPro ever stopped operating, the photos already in your patient records are not going anywhere, because ClinicPro never kept its own copy.

07Who is behind it, and how to start

Dr Ryo Eguchi

Capture is built by Dr Ryo Eguchi, a practising GP in Auckland, and is a product of NexWave Solutions Limited, a New Zealand company. You deal with the person who built it: questions, onboarding, and support all come to me directly.

See also: the Capture product page for the interactive demo and technical overview.

Start setup

Or talk it through first: ryo@clinicpro.co.nz